Buying & Selling
Yes. Every used disc and cartridge is surface-checked, tested on real hardware and graded before it reaches the shelf.
Usually yes ? we buy working and faulty hardware. Send the model and symptoms through the sell form and we will quote both outcomes.
General
Yes. We can arrange a prepaid, insured mail-in label. Your device is repaired in the same lab and returned with tracking.
Check the store locator for current branches, opening hours and services available at each location.
We clean every system which goes through our process at many levels. Our facility uses a highly powered central vacuum system which is designed to remove even the most stubborn particles. Additionally, when we dissasemble the unit we can access many of the nooks and crannies which house debris and dust which can get sucked into the unit through the fans. We see dust as one of the main reason for failures and we will remove any blockage to keep the unit breathing fresh clean air as intended. You get all this with every repair order as a total service with no additional charge.
Our service is setup to help you by receiving the system and providing a correct estimate for the actual repair required by your unit. Our experience shows that some errors can be corrected with specific cleaning/refurbishing of the internal electronics in the system, while other repairs require replacement parts. Due to the many different models and internal parts which are different based on the model system, replacement part pricing is provided based on YOUR particular system and repair required.
We do not require a receipt or any documentation regarding the purchase of your system. We will repair any unit that you send to us without any further documentation required outside of the service order which can be completed on our homepage.
On the right hand side of the corresponding order number, click on VIEW. This will show your order in detail. At the bottom of the page is the comments section which you can use to document or communicate to your technician. The comment, when submitted, will be time and date stamped and also appear in blue. Our engineers are trained to review the blue comments for detail to be certain to accommodate requests or concerns whenever possible. Hours: Open 9-9 hours Phone: 8884445278
YES Hours: Open 9-9 hours Phone: 8884445278
YES Hours: Open 9-9 hours Phone: 8884445278
Repairs
Most common repairs ? HDMI ports, fans, thermal service, joystick drift ? are completed within 24?48 hours once parts are confirmed. Board-level faults can take longer; we always confirm the timeline in your written quote.
Yes. Every completed repair includes a written warranty covering the parts we replaced and our workmanship. The exact term is printed on your job card.
A full bench inspection: power rails, video output, thermal behaviour, drive function and controller pairing. You receive a fixed written quote before any work begins ? approve it or collect the device free of charge.
Yes — Meta Quest, PSVR2 and HTC Vive are all covered.
Yes — mail-in is accepted nationwide.
All repairs carry the same 180-day written warranty.